Artemis is seeking an Experience Program Manager to be responsible for all work performed under a large-scale outreach and education services contract. The Program Manager will serve as the single point of contact with the Contracting Officer, the Contracting Officer’s Representative, and the Government Project Manager. This individual will also direct the planning, development, and implementation of outreach and communications campaigns, products, and services and is accountable for the quality and timeliness of all associated deliverables.

The Program Manager role requires a self-starter, proactive problem solver and action-oriented team player with previous experience in planning, developing, and implementing federal outreach and communications campaigns and services. This position needs an individual that is committed to providing superior service, poised under pressure and has a positive and flexible attitude.

This is a contingent hire position. Offers will be contingent upon client approval, ability to meet security requirements, and the ability to adhere to any on-site requirements (which may change at contract award).

Remote work is anticipated. However, all candidates should be local to the Washington, DC metro area as on-site work may be required.

• Serve as the single point of contact with the Contracting Officer, the Contracting Officer’s Representative, and the Government Project Manager.
• Direct all work performed under the contract, ensuring quality, schedule, and compliance with contract requirements.
• Lead the planning, development, and implementation of outreach communications campaigns, products, and services.
• Manage contractor staff, resources, and subcontractors to ensure full commitment to campaign development and implementation.
• Oversee the timely delivery and quality of all contract deliverables.
• Exercise organizational and technical authority sufficient to commit the contractor and resolve issues across the program.
• Communicate program status, risks, and recommendations to Government stakeholders.

• 5 years of relevant experience managing federal government contracts involving planning, developing, and implementing outreach communications campaigns and services.
• Bachelor’s degree in related field.
• Demonstrated organizational and technical authority sufficient to commit the contractor to campaign development and implementation, communications products and services, and all associated deliverables.
• Experience serving as a primary point of contact with Government contracting and program staff.
• Ability to obtain and maintain a public trust clearance/DHS suitability determination.
• Legal authorization to work in the U.S.

• Strong critical thinking, analytical and time management skills.
• Proven ability to organize, prioritize and work well with others.
• Ability to communicate thoughts, ideas and solutions logically both written and orally.
• Ability to stay calm under pressure and in a fast-paced environment.
• Ability to receive feedback from clients and implement changes quickly and effectively.
• Ability to get up to speed quickly on complex issues.
• Desire to work in a fast-paced, rapidly evolving environment.

Client Information

Within the U.S. Citizenship and Immigration Services, the Immigration Records and Identity Services (IRIS) Directorate manages immigration information and provides verification and person centric identity services critical to components of DHS’s strategic efforts to enforce immigration laws and protect the American people. The Verification Division (VER), within IRIS, provides timely and accurate employment eligibility verification services to employers and citizenship or immigration status verification to federal, state, local, tribal, and territorial agencies. VER manages Form I-9 guidance, E-Verify, E-Verify+, and the Systematic Alien Verification for Entitlements (SAVE) program. These programs support lawful employment eligibility verification and proper administration of public benefits.

ICIMS DROP DOWN QUESTIONS

Aptive Org (highlight one)

• MSS
• CRP
• HSG
• DTS
• SES
• ART

Funding Available Date (highlight one)

• 1-5 ASAP
• NA

Hiring Manager

• Jess Overbeck

Priority Ranking (highlight one)

• 1 - High (Sold and Funded - Revenue Impacting or KP Replacement)
• 2 - Medium (Sold but Funding is Contingent, OR Not Revenue Impacting)
• 2 - Medium (B&P High PWIN - Above 50%)
• 3 - Low (B&P Low PWIN (Below 50%)
• 3 - Low (Other - Pipeline)

Sector Lead

• Same as HM

Compensation, min and max

• Minimum: $115,000
• Maximum: $155,000

Desired Start Date

• Sept. 30, 2026

Number of Openings

• 1

Interviewers

• Jess Overbeck
• Beth Schwartz

Supervisory Position (highlight one)

• Yes
• No

Contract Vehicle

• GSA MAS

Customer

• USCIS

Project Type (highlight one)

• FFP
• FFP-LOE
• HYBRID-FFP/LABOR HOUR
• COST PLUS
• T&M/LABOR HOUR
• INDIRECT
• TBD

HR DATA

Job Category

• Corporate (HR, Finance, IT, Recruiting, Marketing, BD)
• Non-corporate / Artemis Health Solutions LOB

Position Type (highlight one)

• Regular full-time
• Regular part-time
• Contract

Travel (highlight one)

• None
• 10%
• 25%
• 50%
• 75+%

Security Clearance Required (highlight one)

• NACI
• Public trust
• DHS Suitability
• DHS CBP Background Investigation
• Secret
• Top Secret
• TS/SCI
• TS/SCI with Poly
• Yankee White

Clearance Status (highlight one)

• Active
• Able to obtain
• N/A

Location (highlight one)

• Remote
• Hybrid
• Client site (Camp Springs, MD)
• Contractor HQ

EEO Category

• Recruiting team to complete

FLSA Status

• Recruiting team to complete

Functional Titles

• Same as general title

Artemis Role (highlight one)

• Trainee
• Analyst
• Associate
• Senior Associate
• Specialist
• Manager
• Senior Manager
• Director
• VP
• Chief

Screening Questions (3 required)

• Describe your experience managing federal government contracts that involved planning, developing, and implementing outreach or communications campaigns. How many years have you served in this capacity?
• How have you served as the single point of contact with a Contracting Officer, COR, or Government Project Manager, and what was the scope of your decision-making authority?
• Tell us about a time you directed multiple communications deliverables under deadline pressure. How did you ensure quality and compliance with contract requirements?