Artemis is seeking a Digital Communications Specialist with demonstrated experience leading digital engagement campaigns for clients in the federal sector. This individual will be responsible for researching target audiences; creating communications and stakeholder engagement plans; facilitating strategic shaping sessions; managing and implementing overarching digital strategies; and more.

The Digital Communications Specialist role requires a self-starter, proactive problem solver and action-oriented team player with previous experience in federal contracting, preferably with military clients. This position needs an individual that is committed to providing superior service, poised under pressure and has a positive and flexible attitude.

This is a contingent hire position.

This position is currently slated to be on site in Washington, DC. Remote work may be considered at a future date. Travel to support client engagements may be required.

 
The expected compensation at the time of requisition creation, is between $100,000 to $119,000.  The position offers with medical, dental and vision coverage.  Additional benefits such as 401K, disability insurance and PTO are provided as well.

• Research target audiences’ existing knowledge, perceptions, attitudes, and behaviors.
• Create communication and stakeholder engagement plans that include stakeholder analyses, related goals, outreach and communication strategies, tactics, metrics, and draft messages.
• Facilitate strategic shaping sessions to define goals and objectives of digital communication and engagement including reputation building, positioning, and increasing online engagement.
• Consult and advise on digital strategy communications best practices.
• Manage and support implementation and evaluation of an overarching digital communications strategy and engagement plan, including but not limited to oversight, documentation, and process improvement.
• Recommend digital channels and platforms to reach target audiences, frequency of engagement, consistent of tone and communication style, and more.
• Establish an interaction plan and protocols to engage with online audiences.
• Develop and manage web-ready social media communication products in support of internal and external communications campaigns.
• Develop a content plan for the type of content to be shared on digital channels, including text, images, videos, infographics, and other multimedia formats.
• Assist in the management of platform design, use, standards, and optimization.
• Define success criteria and measurement (e.g., website traffic, social media engagement, click-through rate, conversion rates).
• Recommend and assist in implementing performance improvement processes to validate the effectiveness of digital engagement strategies.
• Collaborate with stakeholders to understand audience segmentation and plan for tailored content development and outreach.
• Assist with the development of a platform engagement plan, including standard operating procedures/responses and engagement protocols for managing, running, posting to, and responding to content on Facebook, Instagram, YouTube, and X.

• 6 years of experience with a bachelor’s degree in business, communications, media, or a related field OR 4 years of experience with a master’s degree or higher.
• Demonstrated ability to plan and develop strategic digital communications strategies.
• Ability to provide consulting services to federal clients.
• Proven experience communication comfortably and effectively with a range of stakeholders both orally and in email.
• Proven experience maintaining an understanding of current events relating to the client and their work while analyzing and developing appropriate and effective responses to those events.
• Ability to understand client’s priorities and provide creative ideas and strategic thought to support their mission.
• Demonstrated experience coordinating scheduling, agendas, materials, participant lists, and action items for multiple working groups and councils as well the ability to facilitate client meetings and own aspects of meeting coordination and logistics.
• Strategic thinker with a forward-looking approach to marketing trends and technologies.
• Strong problem-solving skills and the ability to think critically.
• Ability to manage competing deadlines.
• Experience supporting complex projects and transformation efforts within the federal government.
• Comfortability with supporting complex client relationships.
• Ability to obtain and maintain a public trust clearance.
• Legal authorization to work in the U.S.

• Strong critical thinking, analytical and time management skills.
• Proven ability to organize, prioritize and work well with others.
• Ability to communicate thoughts, ideas and solutions logically both written and orally.
• Ability to stay calm under pressure and in a fast-paced environment.
• Ability to receive feedback from clients and implement changes quickly and effectively.
• Ability to get up to speed quickly on complex issues.
• Desire to work in a fast-paced, rapidly evolving environment.

The Coast Guard Office of Public Affairs needs to quickly scale to meet the demands on the modern media environment. The Coast Guard Office of Public Affairs has been tasked to develop digital strategy, enhance its strategic communications staff, and modernize web infrastructure as quickly as possible.